Product Description

Many project professionals are seeing the demand for Agile practices in project management, thus are eager to gain Agile techniques to apply on the job. Similarly, organizations that utilize project management to serve both internal and external clients are seeing value in Agile methods to deliver projects for these clients more quickly.

Organizations who use Agile techniques in managing projects have documented the value they see from its practice:

• Early and continuous customer feedback— as the customer is involved throughout development, they will end up with an end-product that they want and will use.
• High visibility and influence over the project progress leading to early indications of problems.
• Early measurable return on investment—this allows for defined deliverables at the end of eachiteration and early in the process.

PMI regularly surveys project practitioners to further understand how they practice project management.  One key statistic that came out of our latest Pulse of the Profession survey is that standardized project management practices result in better project performance.

One of the practices that PMI has monitored over the last several years is the continuing growth and usage of Agile practices in project management.  Many practitioners have added Agile to their “Project Management Toolbox” and use it as one of many techniques in managing successful projects.

Course topics in this program include:

• Agile Programming and Testing
• Agile Retrospective eBook
• Applying Agile to IC Development
• Business Coaching: Getting Ready to Coach
• Business Coaching: Using Different Coaching Styles
• Challenges of Facilitating
• Creating and interpreting cumulative flow diagrams
• Distributed agile development at Microsoft patterns and practices
• Introducing Agile Software Development
• Managing Agile Software Development
• Managing as Coach and Counselor
• Mediating Project Team Conflict
• Planning an Agile Software Development Project
• Cost Estimation in Agile
• Agile-Paper
• Intro to agile development
• Scrum Primer

$995

Product Description

Rapid changes in technology, market demands, and expectations have paved the way for the conceptualization and implementation of Agile methods and values in many organizations. Agile relies on adaptive planning and iterative development and delivery. It focuses primarily on the value of people in getting the job done effectively. (AMC™) Certified Professionals should appreciate the concepts of Agile development and have the ability to compare and choose the Agile methodology appropriate in a given situation.

• Participants will become familiar with the concepts and practices of Agile Project Management.
• Participants will be equipped with knowledge and understanding of popular Agile methodologies.
• Participants will be equipped to compare and choose the methodologies or parts of methodologies that would be most relevant to their situation.
• Participants will be armed with the proper tools to address, resolve and take the lead on Agile issues in their organizations.
• Participants will be Agile Master Certified and will also be prepared to pass the PMI-ACP exam.

For a more detailed outline, please email us at sales@bay3000.com

$795

Product Description

You can start this program at any time. Register by contacting sales@Bay3000.com.

This is simply the most complete and most flexible accelerated program in project and portfolio management available today.  This program was created by leading experts in the fields of Project Management, Leadership and Portfolio Management focusing on practical self-directed instruction.    The focus of this program is for the interpersonal skills project managers need to succeed.

This Certificate Program is professional development for individuals who have accepted the challenge to master the art and the science of project management through a flexible self-directed program.

This instructor supported e-learning program, with its unique live-instructor touch points if requested, allows you to earn up to 60 PDUs for your PMP^® Exam recertification.  This program brings the PMBOK^® Guide to life with techniques, templates, and strategies for applying the key principles and framework with an emphasis on the interpersonal, management, and soft skills that are emphasized in the profession but not often part of a project managers traditional training programs.

80% of the program covers the ‘General Management’ skills component of what a project manager’s competencies should include.

This e-learning program is organized into 11 core modules, each with templates, examples and practical tips and techniques and a wide variety of topics and courses to choose from. You can go at your own pace and spend more time on areas that interest you the most.

This instructor-supported program has a value of 60 PDUs.  Once you successfully complete the program, you will be presented with a certificate that contains your PDU code. You are responsible for reporting all PDU credits to PMI directly.

Please contact Sales@Bay3000.com to receive a full course outline.

$1995

Product Description

This dynamic and hands-on project management online course brings the principals of project planning and control to a practical level that, when applied, can help ensure that projects are achieved on time and within allocated budgets. This course has been designed to help participants pass the PMP® exam at the first attempt.

It will enable participants to:

• Understand all elements of the PMP® syllabus
• Understand PMI’s specific examination language
• Learn strategies and techniques for mastering the examination

Students will learn how to:

• Explain the context of Project Management
• Plan the project strategy
• Execute project plans and strategy
• Demonstrate the use of various project management techniques
• Design a project’s organization structure and recognize appropriate levels of governance
• Communicate with the project team through effective leadership
• Understand the examination guidelines

The PMP recognizes demonstrated competence in leading and directing project teams. If you’re an experienced project manager looking to solidify your skills, stand out to employers and maximize your earning potential, the PMP credential is the right choice for you.

Please note the cost of the PMP exam is not included with this course.

For a more detailed outline, please email us at sales@bay3000.com

$1295

Product Description

The CAPM qualification is aimed at those individuals operating as a member of a project team e.g. subject matter expert, task owner, co-ordinator etc. The qualification demonstrates that the candidate has a working knowledge of the processes and terminology as laid out in the PMI’s “Guide to the Project Management Body of Knowledge”.

This dynamic and hands-on project management online course takes participants through the phases of a project, using the Process Groups and integrative framework adapted by the Project Management Institute (PMI®).  It is suitable for anyone who requires an introduction to the PMI’s approach to project management, particularly those working towards the Certified Associate in Project Management (CAPM®).

Delegates will learn how to:

• Have established how all project activities are interrelated within the PMI model
• Know when and how to use the defined Tools and Techniques on projects
• Understand specific PMI definitions, acronyms and terminology
• Feel comfortable with the examination format and typical question styles
• Have gained essential skills necessary to work as a project team
• Have developed their interpersonal and general project management skills
• Have satisfied the 23 hour formal project management training requirements of CAPM candidates

For a more detailed outline, please email us at sales@bay3000.com

$1295

Product Description

•  Integrated Initiation and Planning
•    Project Stakeholder Management
• Managing and Controlling Stakeholder Engagement
•  Monitoring and Controlling Project Scope
• Project Requirements and Defining Scope
• Estimating Activity Resources and Durations
• Defining and Sequencing Project Activities
• Creating the Work Breakdown Structure
• Developing and Controlling the Project Schedule
• Direct, Monitor, and Control Project Work
• Planning Project Costs
• Controlling Project Costs
• Plan Quality Management
• Quality Assurance and Quality Control
• Planning Project Human Resources
• Managing Project Human Resources
• Plan and Manage Project Communications
• Control Project Communications
• Identifying Project Risks
• Risk Management Planning
• Performing Risk Analysis
• Risk Response and Control
• Planning Project Procurement Management
• Managing Procurements
• Controlling Changes and Closing a Project

$995

Product Description

Achieving the objectives in the presence of uncertainty is a requirement of most projects. Project risk management involves the processes of identification and analysis of risk events, and the development of response and control plans to deal with these events. Emphasis is placed on the active management of risk throughout the project, through regular monitoring and re-evaluation of risks, and the implementation of risk responses.

This program will provide you with the tools and techniques to help you manage those risks that may affect a project.  This program is PMBOK® Guide – Fifth Edition aligned.

Course topics in this program include:

• Identifying Project Risks
• Performing Risk Analysis
• Risk Management Planning
• Risk Response, Monitor, and Control
• Dealing with Risk
• Identifying Risk
• Working without a Net – The Business of Risk
• Working without a Net: Decisions Simulation
• Approaches to Risk Management
• Decisions and Risk
• Risk Basics
• Risk Strategies: The Cutting Edge
• Strategic Planning and Risk Management

$595

Product Description

Risk management is an important skill that can be applied to a wide variety of projects. In an era of downsizing, consolidation, shrinking budgets, increasing technological sophistication, and shorter development times, risk management can provide valuable insights to help key project personnel plan for risks, alert them of potential risk issues, analyze these issues, and develop, implement, and monitor plans to address the issues long before the issues surface and adversely affect project cost, performance, and schedule.

If any employers are looking to sharpen their employees’ project management skills and showcase their specialized expertise in risk management, this course is meant for them.

This course is aligned with the concepts of Risk Management as defined by Project Management Institute (PMI®) and is a great way to prepare for PMI Risk Management Professional (PMI-RMP®) exam.

Course Topics:

• Principles and Concepts
• Introduction to Project Risk Management Processes
• Plan Risk Management
• Identify Risks
• Perform Qualitative Risk Analysis
• Perform Quantitative Risk Analysis
• Plan Risk Responses
• Monitor and Control Risks

For a more detailed outline, please email us at sales@bay3000.com

$795

Product Description

Course topics in this program include:

• Advanced Customizing with Project 2010
• Advanced Reporting and Management Tools in Project 2010
• Advanced Resource Management with Project 2010
• Advanced Scheduling Management with Project 2010
• Advanced Tools for Managing Multiple Projects with Project 2010
• Building a Schedule with Project 2010
• Defining and Sequencing Project Activities
• Defining Project Properties in Project 2010
• Estimating the IT Project Work Effort
• Monitoring Schedule Performance with Project 2010
• Project Scheduling

Specific to version 2013:

• Communicate and Finalize Project Information Using Project 2013
• Resource Management in Project 2013
• Setting up a Project in Project 2013
• Task-based Scheduling in Project 2013
• Tools for Tracking Project Performance in Project 2013

$595

Product Description

Four Simulated Practice Tests (3 – hours, 150 Questions each)

Course Validity – 60 days

For a more information, please email us at sales@bay3000.com

$199

Product Description

This course is for employees and organizations requiring a standardized approach to problem solving for the purpose of continuous improvement.

• A highly engaging and interactive course that ensures better internalization of Six Sigma concepts and principles.
• Students work through the course rather than just listening for higher retention of concepts and theory.
• Group exercises demonstrate and bring to life the concepts being taught.
• Practical implementation issues are discussed with relevant Six Sigma tools and techniques.
• A central case-study integrates all the Six Sigma concepts as the participants work through an entire Six Sigma project.
• Students learn to carry out analysis with the help of globally used Minitab software for which online training is provided free to classroom participants.

Upon completion of the Six Sigma Green Belt course, participants will be able to:

• Identify project selection and evaluation criteria
• Plan and execute Six Sigma projects
• Form and effectively lead a Six Sigma project team
• Apply DMAIC (Define, Measure, Analyze, Improve, and Control) and various Six Sigma tools in process and quality improvement
• Assess and manage project risk
• Significantly increase profitability through Six Sigma projects
• Avoid pitfalls in implementing Six Sigma
• Integrate and enhance innovation and problem solving skills

For a more detailed outline, please email us at sales@bay3000.com

$995

Product Description

This course is for employees and organizations requiring a standardized approach to problem solving for the purpose of continuous improvement.

• A highly engaging and interactive course that ensures better internalization of Six Sigma concepts and principles.
• Students work through the course rather than just listening for higher retention of concepts and theory.
• Group exercises demonstrate and bring to life the concepts being taught.
• Practical implementation issues are discussed with relevant Six Sigma tools and techniques.
• A central case-study integrates all the Lean Six Sigma concepts as the participants work through an entire Six Sigma project.

Upon completion of the Lean Six Sigma Green Belt course, participants will be able to:

• Identify project selection and evaluation criteria
• Plan and execute Six Sigma projects
• Form and effectively lead a Six Sigma project team
• Apply DMAIC (Define, Measure, Analyze, Improve, and Control) and various Six Sigma tools in process and quality improvement
• Assess and manage project risk
• Significantly increase profitability through Six Sigma projects
• Avoid pitfalls in implementing Six Sigma
• Integrate and enhance innovation and problem solving skills

Course Objectives:

• This course aims to familiarize participants with the tool and techniques, advantages, and challenges of the Six Sigma methodology.
• Participants will be equipped with the knowledge needed for production process improvement in their organizations and to help their organizations adopt the Six Sigma methodology.
• Participants will be able to use Six Sigma concepts for solving real-life problems based on case studies experienced in class.
• Participants will be able to identify, anticipate and work to resolve issues related to the practical implementation of Six Sigma.
• Participants will be armed with the proper tools to address, resolve, and take the lead on production quality issues in their organizations.
• Participants will develop superior problem solving skills that can be immediately applied in real world projects.

For a more detailed outline, please email us at sales@bay3000.com

$1495

Product Description

Lean Six Sigma Black Belt online course focuses on providing students with comprehensive understanding of both the complementary domains of Lean and Six Sigma. It covers tools and techniques useful to improve the production process, reduce waste and minimize defects in the end product with a greater focus on the practical implementation of these tool and techniques in the organization. The participants will definitely be able to use the knowledge gained in this course in leading various critical projects in their respective organizations.

This course aims to:

• Provide comprehensive knowledge to participants about the tool and techniques, advantages, and challenges of the Six Sigma and Lean methodologies.
• Teach students both quantitative and qualitative methods from the complementary domains of Lean and Six Sigma.
• Provide knowledge to students to form and effectively lead a six sigma project team.
• Provide knowledge to students to apply DMAIC (Define, Measure, Analyze, Improve, and Control) and various six sigma tools in process and quality improvement.
• Provide knowledge of Kaizen projects
• Equip students with knowledge to communicate using Six Sigma and Lean concepts
• Equip students with knowledge to avoid pitfalls in implementing Six Sigma.

Course Objectives:

• Participants will be able to relate Six Sigma and Lean concepts to the overall business mission and objectives
• Participants will be able to apply concepts to business issues and transition projects from phase to phase.
• Participants will develop superior problem solving skills that can be immediately applied in real world projects.
• Participants will be equipped with the knowledge needed for production process improvement in their organizations and help their organizations adopt right approach.
• Participants will be able to apply Lean concepts such as 5S, waste reduction, process mapping, value stream mapping and mistake proofing etc. in their workplace
• Participants will be able to define, present and manage improvement projects

For a more detailed outline, please email us at sales@bay3000.com

$2995

Product Description

Course topics in this program Include:

• A Critical-to-quality Tree – What’s That?
• Are You Listening to Your Customers?
• Basic Measurement Concepts in Six Sigma
• Basics of Six Sigma Projects and Teams
• Data Classification and Collection in Six Sigma
• Design for Six Sigma in the Organization
• Design of Experiments and Validation of Solutions in Six Sigma
• Does Your Business Really Need Six Sigma?
• Exploratory Data Analysis in Six Sigma
• Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma
• Identifying Candidates for Key Six Sigma Roles
• Introduction to Hypothesis Testing and Testing for Means in Six Sigma
• Introduction to Six Sigma
• Introduction to Six Sigma for Champions
• Kaizen Events
• Lean Inbound Transportation
• Managing and Deploying Six Sigma
• Measuring Process Capability and Performance in Six Sigma
• Modeling and Analyzing Processes in Six Sigma
• Probability Distributions and Measurement Systems Analysis in Six Sigma
• Processes and Customer Analysis in Six Sigma Projects
• Promoting Six Sigma in the Workplace
• Quick Wins in Six Sigma Implementation
• Six Sigma and Lean in the Organization
• Six Sigma Process Improvement
• Six Sigma Projects and Project Teams
• Six Sigma Versus TQM
• Statistical Process Control and Control Plans in Six Sigma
• Statistics and Probability in Six Sigma
• Summarizing and Presenting Data in Six Sigma
• Tools for Planning and Managing Six Sigma Project Opportunities
• Using Basic Control Charts in Six Sigma
• Using Six Sigma Analysis Tools and Metrics for Project Decisions

Please note that this program does not include obtaining your Six Sigma certification. It does, however, help you learn the tools, techniques, processes, and language of the Six Sigma Green Belt Level.

$995

Product Description

The CBAP online course is structured with the goal of providing students exactly what they need to pass the CBAP exam. Coursework is focused on the key topics and knowledge areas required for success on the exam.

Our study strategy will increase comprehension and retention of key elements, while also providing students with practical information that can be applied immediately to the project work environment.

Benefits of being a CBAP to an individual may include:

• Competence in the principles and practices of business analysis.
• Participation in a recognized professional group.
• Recognition of professional competence by professional peers and management.
• Advanced career potential due to recognition as a professional Business Analysis practitioner.
• Provides individuals with personal satisfaction of accomplishing a milestone in their careers.
• Certification can improve overall performance, remove uncertainty and widen market opportunities.
• The process of achieving and maintaining certification helps ensure you are continually improving and refining your activities.
• Potentially higher income for being formally recognized as an experienced BA professional. For more details, view this recent salary survey.
• Demonstrates knowledge of the skills necessary to be an effective senior member of the business analysis community.

For a more detailed outline, please email us at sales@bay3000.com

$1495

Product Description

A Sample of Course Topics in this Program Include:

• Certified Business Analysis Professional (CBAP™) – BABOK® Guide V2.0 aligned
• Business Analysis Requirements Elicitation
• Business Analysis Requirements Management and Communication
• Business Analysis: Enterprise Analysis
• Business Analysis: Introduction to Requirements Analysis
• Business Analysis: Solution Assessment and Validation
• Business Analysis: Verify and Validate Requirements
• Introduction to Business Analysis and Essential Competencies
• Introduction to Business Analysis Planning
• Planning Business Analysis Communication and Monitoring
• Customer-driven Process Improvement: From Customer Needs to Process Requirements
• Customer-driven Process Improvement: Identifying Customer Needs
• Customer-Driven Process Improvement: Mapping and Measuring Processes
• Facilitative Fundamentals: Tools and Techniques
• Facilitative Tools and Formats: Offering Options
• Strategies for Facilitating Critical Thinking

$995

Product Description

Business Analysis is about understanding business requirements so that solutions developed will meet business needs.  A Business Analyst (BA) gathers requirements and documents them textually or within models.  An organization, any organization, is a collection of processes.

Managing these processes is crucial to the success of your organization.

Course topics in this program include:

• Managing Customer-Driven Process Improvement
• Microsoft Office 2010: Beginning Visio
• Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
• Challenges of Facilitating
• Customer-Drven Process Improvement: Analyzing Process Problems
• Customer-Driven Process Improvement: Basic Framework
• Customer-Driven Process Improvement: From Customer Needs to Process Requirements
• Customer-Driven Process Improvement: Identifying Customer Needs
• Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions
• Customer-driven Process Improvement: Implementing and Maintaining Improvements
• Customer-Driven Process Improvement: Mapping and Measuring Processes
• Managing Change: Building Positive Support for Change
• Mitigating Risks when Improving Processes
• Modeling and Analyzing Processes in Six Sigma
• Process Capability for Six Sigma
• Process Characteristics for Six Sigma
• Process Documentation and Analysis in Six Sigma
• Processes and Customer Analysis in Six Sigma Projects
• Six Sigma Process Improvement
• Working with Diagrams in Visio 2010

$995

Product Description

Our Masters Certificate Programs have been offered for over 5 years and are the only offering of its kind. The reason for the popularity is: marketability impact, quality of programs, value for the cost, full PDU earning, and convenience.

A sample of course topics in this program include:

Certified Business Analysis Professional (CBAP™) – BABOK® Guide V2.0 aligned

• Business Analysis Requirements Elicitation
• Business Analysis Requirements Management and Communication
• Business Analysis: Enterprise Analysis
• Business Analysis: Introduction to Requirements Analysis
• Business Analysis: Solution Assessment and Validation
• Business Analysis: Verify and Validate Requirements
• Introduction to Business Analysis and Essential Competencies
• Introduction to Business Analysis Planning
• Planning Business Analysis Communication and Monitoring

Business Analysis Skills

• Customer-driven Process Improvement: Analyzing Process Problems
• Customer-driven Process Improvement: Basic Framework
• Customer-driven Process Improvement: From Customer Needs to Process Requirements
• Customer-driven Process Improvement: Identifying Customer Needs
• Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions
• Customer-driven Process Improvement: Implementing and Maintaining Improvements
• Customer-Driven Process Improvement: Mapping and Measuring Processes
• Facilitating Difficult Situations
• Facilitating Meetings and Work Groups
• Facilitating Successfully Simulation
• Facilitating Work-related Conflict Discussions
• Facilitative Fundamentals: Tools and Techniques
• Facilitative Tools and Formats: Offering Options
• From Technical Professional to Leadership Simulation
• Leadership Development for Technical Professionals
• Managing Internal Dynamics in a Cross-functional Team
• Overcoming Challenges When Managing Experts
• Strategies for Facilitating Critical Thinking
• The Facilitator Role

$1995

Product Description

It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today’s Customer Service Representatives (CSR) and support centers have a vital role to play in ensuring customers’ needs are addressed in an effective, efficient manner.

What you will learn?

• Familiarize the individual with the basic role of the CSR and the environment in which he/she performs his/her duties, including typical roles of the CSR in a support environment, basic tasks accomplished by the CSR, the support center and customer’s role in a support environment, how the support center has evolved, and company and support center best practices
• How to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. Also learn how to adapt your writing skills to communicate through e-mail and to document incidents
• Proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome communication problems, and how to use active listening
• Proper methods needed to resolve conflicts, manage time, and manage stress while highlighting the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion

For a more detailed outline, please email us at sales@bay3000.com

$595

Product Description

The ability to facilitate groups is one of the most under-developed competencies among project managers today. Research shows that a large amount of project delays and cost overruns can be traced back to ineffective meetings, incorrect decision making processes, and lack of effective group facilitation.

Course topics in this program include:

• Decision Making: Making Tough Decisions
• Decision Making: The Fundamentals
• Decision Making: Tools and Techniques
• Facilitating Difficult Situations
• Facilitating Meetings and Work Groups
• Facilitating Successfully Simulation
• Facilitating Work-related Conflict Discussions
• Facilitative Fundamentals: Tools and Techniques
• Facilitative Tools and Formats: Offering Options
• From Technical Professional to Leadership Simulation
• Leadership Development for Technical Professionals
• Managing Internal Dynamics in a Cross-functional Team
• Motivation and Communication in Six Sigma Teams
• Overcoming Challenges When Managing Experts
• Playing the Devil’s Advocate in Decision Making
• Problem Solving: Determining and Building Your Strengths
• Problem Solving: Digging Deeper
• Problem Solving: The Fundamentals
• Strategies for Facilitating Critical Thinking
• The Facilitator Role
• Turning Problems Around with Reverse Brainstorming
• Uncovering the Root Problem

$595

Product Description

When you consider the factors that create problems in projects, you will agree that often it comes down to lack of attention to the people and team issues. Unfortunately, few project managers receive effective training on team building and leadership strategies on a practical level.

Course topics in this program include:

• Analyzing Workplace War Zones
• Being an Effective Team Member
• Building and Leading Teams
• Building Trust Incrementally
• Choosing the Right Team Culture
• Conquering Conflict through Communication
• Developing Self-sufficient Teams
• Effective Team Communication
• Elements of a Cohesive Team
• Establishing Team Goals and Responsibilities
• Facilitating Work-related Conflict Discussions
• Getting Past Clashes: Valuing Team Diversity
• Inspiring Your Team
• Leading Teams: Building Trust and Commitment
• Leading Teams: Dealing with Conflict
• Leading Teams: Developing the Team and its Culture
• Leading Teams: Establishing Goals, Roles, and Guidelines
• Leading Teams: Fostering Effective Communication and Collaboration
• Leading Teams: Launching a Successful Team
• Leading Teams: Managing Virtual Teams
• Leading Teams: Motivating and Optimizing Performance
• Making Teams Work Simulation
• Manager’s Performance Guide – Team Conflict Skills
• Managing Communications in a Virtual Team
• Mediating Project Team Conflict
• Power and Politics in Matrixed Teams
• Support Your Leader
• Team Conflict: The Seeds of Dissent
• The Path to Peace and Harmony
• Using Conflict to an Organization’s Advantage
• Using Feedback to Improve Team Performance

$995

Product Description

The Product Owner represents the interests of the stakeholder community to the Scrum Team. The Product Owner is responsible for ensuring clear communication of product or service functionality requirements to the Scrum Team, defining Acceptance Criteria, and ensuring those criteria are met. The Product Owner must always maintain a dual view. He or she must understand and support the needs and interests of all stakeholders, while also understanding the needs and workings of the Scrum Team. Applicants will be awarded the Scrum Product Owner Certified (SPOC™) certificate by SCRUMstudy upon successfully passing the certification exam.

• Participants will be familiar with the concepts, advantages, and challenges of the Scrum methodology.
• Participants will be equipped with the knowledge needed to be the Scrum Product Owner or Agile Business Analyst in their organizations and help their organizations adopt Scrum methodology. Furthermore, participants will develop an understanding of all the roles in Scrum.
• Participants will be equipped to deal with the Project Stakeholders and take care of the business/value side of things.
• Participants will have experience carrying out a Scrum project through simulated case scenarios.
• Participants will have knowledge pertaining to and can anticipate issues related to the practical implementation of Scrum.
• Participants will be armed with the proper tools to address, resolve, and take the lead on Scrum issues in their organizations

Note: There is no formal prerequisite for this certification. However, SDC™ or SMC™ Certified professionals will be able to better understand the concepts required for this certification exam.

For a more detailed outline, please email us at sales@bay3000.com

$795

Product Description

Scrum Master Certified (SMC™) professionals are facilitators who ensure that the Scrum Team is provided with an environment conducive to completing the project successfully. The Scrum Master guides, facilitates, and teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensure that Scrum processes are being followed.

Successful candidates will be awarded the Scrum Master Certified (SMC™) certification by SCRUMstudy after passing the certification exam.

• Participants will become familiar with the concepts, advantages, and challenges of the Scrum methodology.
• Participants will be equipped with the knowledge needed to be the Scrum Master or developer in their organizations and help their organizations adopt Scrum methodology. Furthermore, participants will develop an understanding of all the roles in Scrum.
• Participants will have experience carrying out a Scrum project through simulated case studies.
• Participants will gain knowledge to identify and anticipate issues related to the practical implementation of scrum.
• Participants will be armed with the proper tools to address, resolve, and take the lead on Scrum issues in their organizations.

Note: There is no formal prerequisite for this certification. However, it is preferable to complete the Scrum Developer Certified (SDC^™) certification before applying for the Scrum Master certification.

For a more detailed outline, please email us at sales@bay3000.com

$595

Product Description

Scrum Developer Certified (SDC™) is an entry level certification for Scrum Team members and those who interact with any Scrum Team. The objective of this certification is to ensure that Scrum Team members know enough about Scrum to effectively contribute to a Scrum project.

Successful candidates will be awarded the Scrum Developer Certified (SDC™) certification by SCRUMstudy after passing the certification exam.

• Participants will become familiar with the concepts, advantages, and challenges of the Scrum methodology.
• Participants will be equipped with the knowledge needed to effectively contribute to a Scrum project.

• Participants will be able to effectively interact with any Scrum Team

This is highly recommended for everyone in a company who works in a Scrum Team or anyone who interacts with any Scrum Team. This will also be very useful for those who are interested in understanding the basics of Scrum and how this method could be used effectively.

For a more detailed outline, please email us at sales@bay3000.com

$395

Product Description

This course will give you the foundation to begin implementing Lean process improvement tools in your workplace.We will explore the foundations of Lean and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). We will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, GenchiGenbutsu, and various Lean data mapping methods.

How You Will Benefit:

• Define Lean, its key terms, and the five critical improvement concepts
• Use the Kano model to understand, describe, analyze, and improve value
• Identify and reduce various types of waste
• Create a plan for a more environmentally Lean organization
• Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
• Use Lean thinking frameworks, including 5W-2H, GenchiGenbutsu and Gemba
• Prepare for and complete a basic 5-S
• Describe the key elements of Kaizen events, particularly a Kaizen blitz
• Gather, analyze, and interpret data using flow charts, Ishikawa and SIPOC diagrams, and value stream maps

$595

Product Description

Prerequisite to Attend:  No continuous improvement or quality background/experience is required.

While the concepts and philosophies of Lean are universal, many of the Lean tools and methods developed for manufacturing and process industries do not readily apply in the public services environment. This five-day accelerated training program provides your organization with a cost-effective, high impact solution for their training needs, which will allow you to leverage the very best that Lean has to offer, thereby dramatically improving customer satisfaction and stakeholder value.

This unique program will provide participants with the foundation for Lean project success, including statistical and analytical tools, as well as change management, leadership, and project management skills. All training is derived from a common curriculum and as such, Green Belts will be well-equipped to assume proactive support roles for both Champions and Black Belts, as well as lead Lean process improvement projects of their own.

Employing an Adult Learning Model, participants can apply newly-acquired Lean tools and methods to actual process improvement projects over the course of training, enabling immediate benefit from your Lean training investment.

This Lean Green Belt curriculum consists of five consecutive days of training led by a Lean Sensei / Master Black Belt. At the end of each session of training, participants will develop an action plan for their projects, which will be reviewed by their Master Black Belt instructor. If necessary, additional project coaching and/or certification* after the completion of the program can be arranged.

As a Lean Green Belt practitioner participants will be able to;

• Apply the 5 principles of Lean and define “customer value-added” in Lean terms
• Identify, and assist team members in identifying the 8 sources of waste
• Facilitate the construction of a current and future state Value Stream Map (VSM)
• Explain the difference between “Push” versus “Pull” systems and the concept of “Flow”
• Understand how to apply workplace organization, including 5S & Visual Management
• Successfully facilitate a Kaizen (rapid improvement) Event
• Help organizations apply Lean concepts in Workplace Design and Layout
• Explain the importance of Standard Work in a Lean workplace
• Apply Error Proofing (aka Mistake-Proofing or Poka Yoke)
• Describe the purpose of Rapid Changeover Reduction
• Explain the importance of Total Productive Maintenance
• Define, plan and lead Lean projects

* Please call Bay3000 to ask about certification.

$2995

Product Description

You can start this program at any time. Register by contacting sales@Bay3000.com.

This is simply the most complete and most flexible accelerated program in project and portfolio management available today.  This program was created by leading experts in the fields of Project Management, Leadership and Portfolio Management focusing on practical self-directed instruction.    The focus of this program is for the interpersonal skills project managers need to succeed.

This Certificate Program is professional development for individuals who have accepted the challenge to master the art and the science of project management through a flexible self-directed program.

This instructor supported e-learning program, with its unique live-instructor touch points if requested, allows you to earn up to 60 PDUs for your PMP^® Exam recertification.  This program brings the PMBOK^® Guide to life with techniques, templates, and strategies for applying the key principles and framework with an emphasis on the interpersonal, management, and soft skills that are emphasized in the profession but not often part of a project managers traditional training programs.

80% of the program covers the ‘General Management’ skills component of what a project manager’s competencies should include.

This e-learning program is organized into 11 core modules, each with templates, examples and practical tips and techniques and a wide variety of topics and courses to choose from. You can go at your own pace and spend more time on areas that interest you the most.

This instructor-supported program has a value of 60 PDUs.  Once you successfully complete the program, you will be presented with a certificate that contains your PDU code. You are responsible for reporting all PDU credits to PMI directly.

Please contact Sales@Bay3000.com to receive a full course outline.

$1995

Product Description

Time ManagementWorkshop

Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.

Workshop Objectives:

• Plan and prioritize each day’s activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

$595

Product Description

The ability to facilitate groups is one of the most under-developed competencies among project managers today. Research shows that a large amount of project delays and cost overruns can be traced back to ineffective meetings, incorrect decision making processes, and lack of effective group facilitation.

Course topics in this program include:

• Decision Making: Making Tough Decisions
• Decision Making: The Fundamentals
• Decision Making: Tools and Techniques
• Facilitating Difficult Situations
• Facilitating Meetings and Work Groups
• Facilitating Successfully Simulation
• Facilitating Work-related Conflict Discussions
• Facilitative Fundamentals: Tools and Techniques
• Facilitative Tools and Formats: Offering Options
• From Technical Professional to Leadership Simulation
• Leadership Development for Technical Professionals
• Managing Internal Dynamics in a Cross-functional Team
• Motivation and Communication in Six Sigma Teams
• Overcoming Challenges When Managing Experts
• Playing the Devil’s Advocate in Decision Making
• Problem Solving: Determining and Building Your Strengths
• Problem Solving: Digging Deeper
• Problem Solving: The Fundamentals
• Strategies for Facilitating Critical Thinking
• The Facilitator Role
• Turning Problems Around with Reverse Brainstorming
• Uncovering the Root Problem

$595

Product Description

A Sample of Course Topics in this Program Include:

• Certified Business Analysis Professional (CBAP™) – BABOK® Guide V2.0 aligned
• Business Analysis Requirements Elicitation
• Business Analysis Requirements Management and Communication
• Business Analysis: Enterprise Analysis
• Business Analysis: Introduction to Requirements Analysis
• Business Analysis: Solution Assessment and Validation
• Business Analysis: Verify and Validate Requirements
• Introduction to Business Analysis and Essential Competencies
• Introduction to Business Analysis Planning
• Planning Business Analysis Communication and Monitoring
• Customer-driven Process Improvement: From Customer Needs to Process Requirements
• Customer-driven Process Improvement: Identifying Customer Needs
• Customer-Driven Process Improvement: Mapping and Measuring Processes
• Facilitative Fundamentals: Tools and Techniques
• Facilitative Tools and Formats: Offering Options
• Strategies for Facilitating Critical Thinking

$995

Product Description

Business Analysis is about understanding business requirements so that solutions developed will meet business needs.  A Business Analyst (BA) gathers requirements and documents them textually or within models.  An organization, any organization, is a collection of processes.

Managing these processes is crucial to the success of your organization.

Course topics in this program include:

• Managing Customer-Driven Process Improvement
• Microsoft Office 2010: Beginning Visio
• Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
• Challenges of Facilitating
• Customer-Drven Process Improvement: Analyzing Process Problems
• Customer-Driven Process Improvement: Basic Framework
• Customer-Driven Process Improvement: From Customer Needs to Process Requirements
• Customer-Driven Process Improvement: Identifying Customer Needs
• Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions
• Customer-driven Process Improvement: Implementing and Maintaining Improvements
• Customer-Driven Process Improvement: Mapping and Measuring Processes
• Managing Change: Building Positive Support for Change
• Mitigating Risks when Improving Processes
• Modeling and Analyzing Processes in Six Sigma
• Process Capability for Six Sigma
• Process Characteristics for Six Sigma
• Process Documentation and Analysis in Six Sigma
• Processes and Customer Analysis in Six Sigma Projects
• Six Sigma Process Improvement
• Working with Diagrams in Visio 2010

$995

Product Description

Course topics in this program include:

• Advanced Customizing with Project 2010
• Advanced Reporting and Management Tools in Project 2010
• Advanced Resource Management with Project 2010
• Advanced Scheduling Management with Project 2010
• Advanced Tools for Managing Multiple Projects with Project 2010
• Building a Schedule with Project 2010
• Defining and Sequencing Project Activities
• Defining Project Properties in Project 2010
• Estimating the IT Project Work Effort
• Monitoring Schedule Performance with Project 2010
• Project Scheduling

Specific to version 2013:

• Communicate and Finalize Project Information Using Project 2013
• Resource Management in Project 2013
• Setting up a Project in Project 2013
• Task-based Scheduling in Project 2013
• Tools for Tracking Project Performance in Project 2013

$595

Product Description

This innovative certificate program in Leadership provides an interactive and practical sharing of leading practices, ideas, techniques and overall competencies you need in order to lead projects and programs effectively and productively in complex organizations. The three pillars of Theory, Practice, and Application will be incorporated into the learning experience.

Modules Include:

• Essential Skils for Leading Teams
• Coaching for Success
• Influencing without Authority
• Stakeholder Management

For a more detailed outline, please email us at sales@bay3000.com

$1295

Product Description

This course is excellent not only as a preparation course for the RMP® exam, but most importantly to learn a Framework for Risk Management. Risk is Inherent in everything that we do and it’s therefore no surprise that risk management holds a high level of importance within Project Management. This course offers an overview of project risk and risk management in a combination of hands on and lecture learning formats, and is geared towards preparing students for writing the PMI Risk Professional Management examination.

Introduction to Risk Management

• Classifying Risk
• The Project Environment
• Approach to Risk Management
• Project Risk Management Knowledge area
• Introduction to Project Risk
• Risk Credential Overview

Risk Management Planning

• Risk Management Plan Contents
• Generate the Risk Management Plan
• Risk Register
• Risk Register Contents
• Risk Register Resources
• managing the Risk Register

Communication and Leadership

• Building a communication Foundation
• Communication types and methods
• Calculating Communication channels
• Management Theories
• Gathering and Identifying Risks
• Gathering Project Risks
• Identify Risks
• Identify Risks: Tools and Techniques

Risk Analysis

• Risk Analysis Overview
• Perform Qualitative Risk Analysis
• Documenting Trends
• Perform Qualitative Risk Analysis

Executing and Monitoring Risk

• Building a Risk Response Plan
• Risk Response Overview
• Plan Risk Response
• Risk Response Strategies
• Risk Response Planning
• Monitor and Control Risk
• Monitoring Risks

$1495

Product Description

By learning essential skills needed to manage small to medium size projects and the importance of planning, you can expect to achieve more credibility by demonstrating your competency, developing achievable plans, eliciting cooperation from team members, demonstrating better control of your projects, and developing personal skills. Bay3000 material is based upon the Project Management Body of Knowledge (PMBOK®, 6th Edition) guidelines plus a large body of knowledge on best practices, tips, techniques, and templates.

Learning Objectives:

• Describe key success factors for projects
• Identify key roles and responsibilities of the project manager and the sponsor
• Identify key stakeholder responsibilities and conduct initial interviews
• Clarify or identify realistic and achievable goals and objectives
• Develop an effective project charter with the right level of detail
• Develop an integrated project plan ensuring it aligns with objectives
• Describe the concepts of Project Management and use a common language
• Tools and techniques to effectively define scope clearly
• Design an effective work breakdown structure and learn to reuse
• Understand fundamental concepts of project scheduling and budgeting
• Kick off your project and team on the right foot by setting seeds of success
• Techniques for managing scope throughout the lifecycle
• Implement an effective issue management process
• Implement a strong change control process
• Monitor & revise the project plan as necessary in response to changes
• Create risk assessments and response plans to deal with uncertainties
• Understanding dependencies, milestones, critical path, and levelling

$595

Product Description

This course is for individuals who will use Microsoft Project® 2010 as a tool to assist them in managing project schedules. The topics in this course cover the critical skills necessary to create and modify a project Schedule that contains tasks, resources, resource assignments & costs, baseline the project and start to add actual execution data.

PLEASE NOTE: You just bring your own LAPTOP with 2010 Microsoft Project loaded to class.  Many of our students prefer to work on their own laptops and versions and thus we no longer provide the computers in class; bring your own please.

Course Objectives:

Creating a Work Breakdown Structure

• Create WBS Summary Tasks
• Identify Deliverables in the Schedule File

Creating a Project Schedule File

• Create a Project Schedule File
• Complete the Project Properties
• Complete the Project Information
• Assign & Customize a Calendar
• Display the Summary Task

Add Activity Tasks

• Effort Driven Scheduling
• Add Tasks to the Schedule File
• Add a Recurring Task
• Add Fixed Duration Tasks
• Split a Task; Link Dependent Tasks
• Constrain Tasks
• Set a Task Deadline
• Set Lags/Leads
• Set Milestones in the Schedule

Assigning Resources & Costs

• Create Resources
• Material, Work & Fixed Costs
• Create a Resource Calendar
• Assign Resources
• Resolve Resource Conflicts

Finalizing the Project Schedule

• View the Critical Path
• Shorten the Project Duration
• Set a Baseline
• Display Summary Information

View and Print the Schedule

• Exploring Views of the Schedule
• Printing views of the Schedule
• Print Standard Reports

Tracking a Project Schedule

• Enter Task Progress Information
• View Task Progress
• Reschedule a Task
• Filter Tasks in a Project Schedule
• Save an Interim Project Schedule
• Make changes to a Schedule
• Re-Baseline a Project Schedule
• Tracking Project Progress

Create a Custom Report

• Create a Custom Table
• Add Custom Columns to a Table
• Hyperlink Documents to Tasks
• Create a Custom Report
• Modify a Header and Footer
• Add a Picture to a Report
• Modify a Report’s Margins
• Print a Custom Report

Re-using Schedule Information

• Create a Schedule Template
• Create a Combination View
• Make Custom Views Available
• Share Resources
• Create a Master Project Schedule

$595

Product Description

This 2 day workshop is for anyone who finds themselves either in too many ineffective meetings, or feels that their own facilitation, problem solving, and meeting management skills could improve.  The ability to facilitate a group of people working together is fundamental to keep them focused, motivated and moving forward.  In addition, you will learn key tools of critical thinking that allow you to lead teams and workshop groups towards better results.

Upon completion of this course you will gain an understanding of:

• The Framework for Facilitations
• Critical Thinking Overview
• The 5 Stages of Thinking
• Edward de Bono’s Six Thinking Hats
• Group Facilitation and Management

On the first day, students will be provided with a full arsenal of tested facilitation techniques and learn the essentials of Critical Thinking.  On the second day, students will put the learning into practice by planning and facilitating a meeting based on a simulation.

$595

Product Description

Practical Creative Thinking:

• Dr. De Bono – Six Thinking Hats & Lateral Thinking
• Parallel Thinking
• Basic Thinking Tools: P.M.I analysis (plus, minus, interesting points)
• CAF (Consideration of all factors)
• O.P.V (Other people’s views)
• C&S (Consequences)
• Problem-Solving
• Persuasion
• Tools (mind mapping, root cause analysis, brainstorming, generating ideas, etc)

Learning Organization:

• 5 Principles of Senge (systems thinking, personal mastery, mental models, building shared vision, team learning)
• Creative tension
• Getting past linear thinking
• Commitment vs. Compliance

“You cannot dig a hole in a different place by digging the same hole deeper”.

ABOUT THIS SPECIAL PDU DAY:

Please note that this workshop is part of our special PDU (Professional Development Units) Series. In order to bring this excellent workshop to our clients for such a reasonable investment, these PDU days typically have a SPONSOR who provides their corporate facility for the day and these sessions do not include refreshments.  These workshops are designed to provide great knowledge coupled with the opportunity to network with other peers. You can expect these PDU days to have between 15 and 30 participants and thus are facilitated ‘conference’ style.

$595

Product Description

Course topics in this program Include:

• A Critical-to-quality Tree – What’s That?
• Are You Listening to Your Customers?
• Basic Measurement Concepts in Six Sigma
• Basics of Six Sigma Projects and Teams
• Data Classification and Collection in Six Sigma
• Design for Six Sigma in the Organization
• Design of Experiments and Validation of Solutions in Six Sigma
• Does Your Business Really Need Six Sigma?
• Exploratory Data Analysis in Six Sigma
• Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma
• Identifying Candidates for Key Six Sigma Roles
• Introduction to Hypothesis Testing and Testing for Means in Six Sigma
• Introduction to Six Sigma
• Introduction to Six Sigma for Champions
• Kaizen Events
• Lean Inbound Transportation
• Managing and Deploying Six Sigma
• Measuring Process Capability and Performance in Six Sigma
• Modeling and Analyzing Processes in Six Sigma
• Probability Distributions and Measurement Systems Analysis in Six Sigma
• Processes and Customer Analysis in Six Sigma Projects
• Promoting Six Sigma in the Workplace
• Quick Wins in Six Sigma Implementation
• Six Sigma and Lean in the Organization
• Six Sigma Process Improvement
• Six Sigma Projects and Project Teams
• Six Sigma Versus TQM
• Statistical Process Control and Control Plans in Six Sigma
• Statistics and Probability in Six Sigma
• Summarizing and Presenting Data in Six Sigma
• Tools for Planning and Managing Six Sigma Project Opportunities
• Using Basic Control Charts in Six Sigma
• Using Six Sigma Analysis Tools and Metrics for Project Decisions

Please note that this program does not include obtaining your Six Sigma certification. It does, however, help you learn the tools, techniques, processes, and language of the Six Sigma Green Belt Level.

$995

Product Description

This seminar provides working knowledge of the more recent types of process flows, the technology emerging to implement those flows and the techniques of integration and assessment needed for enterprise scale projects. This course includes extensive exercises that the participant can use as reference for advanced techniques.

Course Objectives:

• The definition of process mapping
• The different ways of looking at a process
• When to use turtle diagrams, value stream mapping, flow charting
• The definition of process mapping
• The different ways of looking at a process (time sequence-dependant& decision-dependant tools)
• When to use turtle diagrams, value stream mapping, flow charting (time- and decision-based)
• How to use critical path techniques
• How to collect and use data from the mapping process
• How to use mapping with effective key performance indicators
• How to reduce non-value add activities
• How to identify process “wastes”
• How to use process mapping to improve the efficiency and effectiveness of existing processes
• How to use process mapping for new processes prior to implementation decision-based)

For a more detailed outline, please email us at sales@bay3000.com.

$595

Product Description

Achieving the objectives in the presence of uncertainty is a requirement of most projects. Project risk management involves the processes of identification and analysis of risk events, and the development of response and control plans to deal with these events. Emphasis is placed on the active management of risk throughout the project, through regular monitoring and re-evaluation of risks, and the implementation of risk responses.

This program will provide you with the tools and techniques to help you manage those risks that may affect a project.  This program is PMBOK® Guide – Fifth Edition aligned.

Course topics in this program include:

• Identifying Project Risks
• Performing Risk Analysis
• Risk Management Planning
• Risk Response, Monitor, and Control
• Dealing with Risk
• Identifying Risk
• Working without a Net – The Business of Risk
• Working without a Net: Decisions Simulation
• Approaches to Risk Management
• Decisions and Risk
• Risk Basics
• Risk Strategies: The Cutting Edge
• Strategic Planning and Risk Management

$595

Product Description

This seminar will give you the skills necessary to appreciate and understand what it takes to become a successful manager from a perspective of continuous improvement, process improvement, and leadership. Whether you are a project manager or a functional manager, this workshop will give you excellent tips and techniques you can apply to your environment.

• Understand, analyze, create and manage the costs of commitment to service excellence
• Learn how to improve processes and deliverables
• Understand continuous improvement cycles
• Learn how to conduct process mapping activities
• How to analyze processes and find improvement opportunities
• How to motivate teams for management and leadership excellence

ABOUT THIS SPECIAL PDU DAY:

Please note that this workshop is part of our special PDU (Professional Development Units) Series. In order to bring this excellent workshop to our clients for such a reasonable investment, these PDU days typically have a SPONSOR who provides their corporate facility for the day and these sessions do not include refreshments.  These workshops are designed to provide great knowledge coupled with the opportunity to network with other peers. You can expect these PDU days to have between 15 and 30 participants and thus are facilitated ‘conference’ style.

$595

Product Description

Achieving the objectives in the presence of uncertainty is a requirement of most projects.  Project risk management involves the processes of identification and analysis of risk events, and the development of response and control plans to deal with these events.  In this course, emphasis is placed on the active management of risk throughout the project, through regular monitoring and re-evaluation of risks, and the implementation of risk responses. This workshop incorporates principles aligning to the FMEA (Failure Mode and Effects Analysis) method.  The analysis incorporates failure causes for potential or actual errors or defects in a process, design or item affecting the customer and the consequences of those failures.

Upon completion of this course you will gain an understanding of:

• Key risk management terms and concepts
• How to develop a risk log worksheet/register
• Understand the core concepts of the FMEA analysis
• Creating an effective risk management plan
• The foundation of risk management in projects
• Facilitate and generate the identification of risk events for your project
• Develop techniques for categorizing risks
• Analyze risk events quantitatively and qualitatively
• Use tips and techniques for creating risk strategies
• Establish effective risk response strategies
• Monitor risks and maintain an effective risk register
• Communicate your risk management plan

ABOUT THIS SPECIAL PDU DAY:

Please note that this workshop is part of our special PDU (Professional Development Units) Series. In order to bring this excellent workshop to our clients for such a reasonable investment, these PDU days typically have a SPONSOR who provides their corporate facility for the day and these sessions do not include refreshments.  These workshops are designed to provide great knowledge coupled with the opportunity to network with other peers. You can expect these PDU days to have between 15 and 30 participants and thus are facilitated ‘conference’ style.

$595

Product Description

Many project professionals are seeing the demand for Agile practices in project management, thus are eager to gain Agile techniques to apply on the job. Similarly, organizations that utilize project management to serve both internal and external clients are seeing value in Agile methods to deliver projects for these clients more quickly.

Organizations who use Agile techniques in managing projects have documented the value they see from its practice:

• Early and continuous customer feedback— as the customer is involved throughout development, they will end up with an end-product that they want and will use.
• High visibility and influence over the project progress leading to early indications of problems.
• Early measurable return on investment—this allows for defined deliverables at the end of eachiteration and early in the process.

PMI regularly surveys project practitioners to further understand how they practice project management.  One key statistic that came out of our latest Pulse of the Profession survey is that standardized project management practices result in better project performance.

One of the practices that PMI has monitored over the last several years is the continuing growth and usage of Agile practices in project management.  Many practitioners have added Agile to their “Project Management Toolbox” and use it as one of many techniques in managing successful projects.

Course topics in this program include:

• Agile Programming and Testing
• Agile Retrospective eBook
• Applying Agile to IC Development
• Business Coaching: Getting Ready to Coach
• Business Coaching: Using Different Coaching Styles
• Challenges of Facilitating
• Creating and interpreting cumulative flow diagrams
• Distributed agile development at Microsoft patterns and practices
• Introducing Agile Software Development
• Managing Agile Software Development
• Managing as Coach and Counselor
• Mediating Project Team Conflict
• Planning an Agile Software Development Project
• Cost Estimation in Agile
• Agile-Paper
• Intro to agile development
• Scrum Primer

$995

Product Description

By learning essential skills needed to manage small to medium size projects and the importance of planning, you can expect to achieve more credibility by demonstrating your competency, developing achievable plans, eliciting cooperation from team members, demonstrating better control of your projects, and developing personal skills. Bay3000 material is based upon the Project Management Body of Knowledge (PMBOK®, 5th Edition) guidelines plus a large body of knowledge on best practices, tips, techniques, and templates.

Learning Objectives:

• Describe key success factors for projects
• Identify key roles and responsibilities of the project manager and the sponsor
• Identify key stakeholder responsibilities and conduct initial interviews
• Clarify or identify realistic and achievable goals and objectives
• Develop an effective project charter with the right level of detail
• Develop an integrated project plan ensuring it aligns with objectives
• Describe the concepts of Project Management and use a common language
• Tools and techniques to effectively define scope clearly
• Design an effective work breakdown structure and learn to reuse
• Understand fundamental concepts of project scheduling and budgeting
• Kick off your project and team on the right foot by setting seeds of success
• Techniques for managing scope throughout the lifecycle
• Implement an effective issue management process
• Implement a strong change control process
• Monitor & revise the project plan as necessary in response to changes
• Create risk assessments and response plans to deal with uncertainties

• Understanding dependencies, milestones, critical path, and levelling

For a more detailed outline, please email us at sales@bay3000.com.

$595

Product Description

Negotiate your way to success through win-win strategies designed to achieve mutual agreement. In this workshop we will discuss influencing without authority issues and techniques.  With respect to negotiation skills, you will learn proven skills and techniques to obtain what you require, probe, and discover the needs, wants, and drivers of other parties, and reach final outcomes that are beneficial and equitable to all parties.  You will also learn the key fundamentals of preparing and planning for a successful negotiation. These skills are especially important if you work in a matrix organization.

In this seminar you will learn:

• Basic principles of negotiation
• Principled Negotiations
• The Win-Win Philosophy
• How important are relationships in the negotiation process
• Questioning techniques to solicit information from the other side
• Verbal and non-verbal cues
• How language can create positive or negative responses
• Power Bases and Influence Factors

Special Cases: Matrix Organizations, Internal Negotiations

ABOUT THIS SPECIAL PDU DAY:

Please note that this workshop is part of our special PDU (Professional Development Units) Series. In order to bring this excellent workshop to our clients for such a reasonable investment, these PDU days typically have a SPONSOR who provides their corporate facility for the day and these sessions do not include refreshments.  These workshops are designed to provide great knowledge coupled with the opportunity to network with other peers. You can expect these PDU days to have between 15 and 30 participants and thus are facilitated ‘conference’ style.

$595

Product Description

When you consider the factors that create problems in projects, you will agree that often it comes down to lack of attention to the people and team issues. Unfortunately, few project managers receive effective training on team building and leadership strategies on a practical level.

Course topics in this program include:

• Analyzing Workplace War Zones
• Being an Effective Team Member
• Building and Leading Teams
• Building Trust Incrementally
• Choosing the Right Team Culture
• Conquering Conflict through Communication
• Developing Self-sufficient Teams
• Effective Team Communication
• Elements of a Cohesive Team
• Establishing Team Goals and Responsibilities
• Facilitating Work-related Conflict Discussions
• Getting Past Clashes: Valuing Team Diversity
• Inspiring Your Team
• Leading Teams: Building Trust and Commitment
• Leading Teams: Dealing with Conflict
• Leading Teams: Developing the Team and its Culture
• Leading Teams: Establishing Goals, Roles, and Guidelines
• Leading Teams: Fostering Effective Communication and Collaboration
• Leading Teams: Launching a Successful Team
• Leading Teams: Managing Virtual Teams
• Leading Teams: Motivating and Optimizing Performance
• Making Teams Work Simulation
• Manager’s Performance Guide – Team Conflict Skills
• Managing Communications in a Virtual Team
• Mediating Project Team Conflict
• Power and Politics in Matrixed Teams
• Support Your Leader
• Team Conflict: The Seeds of Dissent
• The Path to Peace and Harmony
• Using Conflict to an Organization’s Advantage
• Using Feedback to Improve Team Performance

$995

Product Description

This workshop teaches participants to gather, analyze, and present business processes and requirements. Participants will also learn how to develop and communicate a vision document that captures the business requirements and solution goals. The range of techniques covered will benefit the requirements gatherer when communicating with users, customers, sponsors, team members, and other stakeholders.

We will cover:

• Making requirements testable, measurable, and traceable
• Different methods for eliciting requirements and when to use each method
• Interviews (planning and executing)
• Focus Groups Workshops & JAD workshops
• Techniques for Documenting Business Requirements
• Defining and categorizing and prioritizing requirements
• Validating the requirements

$995

Product Description

•  Integrated Initiation and Planning
•    Project Stakeholder Management
• Managing and Controlling Stakeholder Engagement
•  Monitoring and Controlling Project Scope
• Project Requirements and Defining Scope
• Estimating Activity Resources and Durations
• Defining and Sequencing Project Activities
• Creating the Work Breakdown Structure
• Developing and Controlling the Project Schedule
• Direct, Monitor, and Control Project Work
• Planning Project Costs
• Controlling Project Costs
• Plan Quality Management
• Quality Assurance and Quality Control
• Planning Project Human Resources
• Managing Project Human Resources
• Plan and Manage Project Communications
• Control Project Communications
• Identifying Project Risks
• Risk Management Planning
• Performing Risk Analysis
• Risk Response and Control
• Planning Project Procurement Management
• Managing Procurements
• Controlling Changes and Closing a Project

$995