Business Analysis

Canadian employers will need 171,000 business analysis related professionals by 2016.
(Source: Information and Communications Technology Council, 2011)

American employers will need 876,000 business analysis related professionals by 2020.
(Source: U.S. Bureau of Labor Statistics, Employment Projections Program)

Business analysis is the discipline of identifying business needs and determining solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development. The person who carries out this task is called a Business Analyst, or BA.

When inefficient business processes are discovered, the business analyst makes recommendations for business process improvements. If the recommended solution is approved, the business analyst works with project and operational teams to implement the recommended solutions.

Education Path

To enhance your skills and credibility as a business analyst, the following courses are very relevant and will increase your practical skills:

  • Process Mapping
  • Lean Process Improvement
  • Facilitation and Critical Thinking Skills
  • Gathering Requirements
  • Writing Use Cases
  • Fundamentals of Project Management
  • Influencing without Authority


Find a Course


  • “I would highly recommend this training seminar to other companies/students. I learned a lot of real world applications.”

    M.Uzelac Baylis Medical Business Etiquette Workshop
  • “I definitely recommend this course to any leader to improve team dynamics & communication techniques. Tony White’s style was very fitting to the nature of this course. Will definitely try to get another learning opportunity with him.”

    N. Orsini Ministry of Labour Accelerated Leadership Workshop
  • “Excellent course, would highly recommend this course to anyone involved with projects or programs.”

    T. Watts York Regional Police Project Management Fundamentals
  • “This course has allowed me to become a ‘champion’ of effective project management at my company.”

    D. Ritchie York Region Project Management Fundamentals
  • “Dave is an excellent teacher of emotional intelligence. He connects very well with the audience and is very knowledgeable about his subject matter.”

    M. Ali Telus Emotional Intelligence PDU Day
  • “Exceptional presentation of material by instructor, very easy to understand where related data was found in the PMBOK.”

    C. Dombroskie AECL PMI-SP Exam Preparation Workshop
  • “Felt like the instructor went out of her way to help us and ensure we had everything we need to pass our exams and qualify for our applications.”

    K.Meadows AECL PMI-SP Exam Preparation Workshop
  • “Instructor was amazing, energetic, enthusiastic, and very friendly.”

    M. Da Silva Bell Canada Change Management PDU Day
  • “The instructor is very efficient and knowledgeable, I am very confident about the material because of her. I highly recommend Rita.”

    E. Chakkour University Health Network PMP Exam Preparation Workshop
  • “This course provided the most insight into a complex subject of any I have attended in a relatively short timeframe.”

    D. Szicsak Maple Leaf Foods Inc PMP Exam Preparation Workshop
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