Professional Development Series – Stakeholder Relationship Management (7 PDUs)
Enabling professional development since our inception in 1991
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Course Description
Course Description
One of the most crucial factors of project success is having effective communications. Identifying stakeholders, uncovering and managing expectations can be a challenge for all those working on projects, initiatives and operational teams. Learn valuable skills to deal with all stakeholders to improve your chances of successful results.
Course Objectives
Upon completion of this course you will gain an understanding of:
How to uncover stakeholder expectations
Identify gaps in the stakeholder relationship
How to create a practical stakeholder map and strategy
Establish a strategy for stakeholder relationship management
Techniques for managing stakeholders throughout the lifecycle
Choosing the right communication channels for various needs
Managing project communications on going during the project
Managing and sustaining the relationship with your stakeholders
Students will learn key tools and tips on how to uncover stakeholder expectations proactively. Through discussion and exercises participants will learn the role of the stakeholder and how to manage their expectations.
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