E-Learning Essentials of Process Analysis (30 PDUs)

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Course Description

Business Analysis is about understanding business requirements so that solutions developed will meet business needs. A Business Analyst (BA) gathers requirements and documents them textually or within models. An organization, any organization, is a collection of processes.

Managing these processes is crucial to the success of your organization.

Course topics in this program include:

Managing Customer-Driven Process Improvement
Microsoft Office 2010: Beginning Visio
Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
Challenges of Facilitating
Customer-Drven Process Improvement: Analyzing Process Problems
Customer-Driven Process Improvement: Basic Framework
Customer-Driven Process Improvement: From Customer Needs to Process Requirements
Customer-Driven Process Improvement: Identifying Customer Needs
Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions
Customer-driven Process Improvement: Implementing and Maintaining Improvements
Customer-Driven Process Improvement: Mapping and Measuring Processes
Managing Change: Building Positive Support for Change
Mitigating Risks when Improving Processes
Modeling and Analyzing Processes in Six Sigma
Process Capability for Six Sigma
Process Characteristics for Six Sigma
Process Documentation and Analysis in Six Sigma
Processes and Customer Analysis in Six Sigma Projects
Six Sigma Process Improvement
Working with Diagrams in Visio 2010

For a more detailed outline, please email us at sales@bay3000.com

$995

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$995

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“This course provided the most insight into a complex subject of any I have attended in a relatively short timeframe.”
D. Szicsak Maple Leaf Foods Inc PMP Exam Preparation Workshop
“I would highly recommend this training seminar to other companies/students. I learned a lot of real world applications.”
M.Uzelac Baylis Medical Business Etiquette Workshop
“Excellent course, would highly recommend this course to anyone involved with projects or programs.”
T. Watts York Regional Police Project Management Fundamentals

$995

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