The Information Technology Infrastructure Library® is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL® is published in a series of books, each of which covers an IT management topic.
The Bay3000 ITIL Foundation course provides a comprehensive understanding of the ITIL Framework and how it may be used to enhance the quality of IT Service Management within an organization. The focus is on an integrated approach to IT Service Management through cross-departmental processes and implementation of effective communication channels.
“I would highly recommend this training seminar to other companies/students. I learned a lot of real world applications.”
M.UzelacBaylis MedicalBusiness Etiquette Workshop
“I definitely recommend this course to any leader to improve team dynamics & communication techniques. Tony White’s style was very fitting to the nature of this course. Will definitely try to get another learning opportunity with him.”
N. OrsiniMinistry of LabourAccelerated Leadership Workshop
“Excellent course, would highly recommend this course to anyone involved with projects or programs.”
T. WattsYork Regional PoliceProject Management Fundamentals
“This course has allowed me to become a ‘champion’ of effective project management at my company.”
D. RitchieYork RegionProject Management Fundamentals
“Dave is an excellent teacher of emotional intelligence. He connects very well with the audience and is very knowledgeable about his subject matter.”
M. AliTelusEmotional Intelligence PDU Day
“Exceptional presentation of material by instructor, very easy to understand where related data was found in the PMBOK.”
C. DombroskieAECLPMI-SP Exam Preparation Workshop
“Felt like the instructor went out of her way to help us and ensure we had everything we need to pass our exams and qualify for our applications.”
K.MeadowsAECLPMI-SP Exam Preparation Workshop
“Instructor was amazing, energetic, enthusiastic, and very friendly.”
M. Da SilvaBell CanadaChange Management PDU Day
“The instructor is very efficient and knowledgeable, I am very confident about the material because of her. I highly recommend Rita.”
E. ChakkourUniversity Health NetworkPMP Exam Preparation Workshop
“This course provided the most insight into a complex subject of any I have attended in a relatively short timeframe.”
D. SzicsakMaple Leaf Foods IncPMP Exam Preparation Workshop
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PRP is a Trademark of Bay3000 Consulting Inc.
ClearviewPM is a Trademark of Bay3000 Consulting Inc.
“PMI®” and the PMI logo are service and trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
"Certified Associate in Project Management (CAPM®)" and "CAPM®" are trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
"PMI Risk Management Professional (PMI-RMP®)" and "PMI-RMP®" are trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
"PMI Scheduling Professional (PMI-SP®)" and "PMI-SP®" are trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
"Project Management Professional (PMP)®", "PMP®" and "Project Management Professional®" are trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
"Program Management Professional (PgMP)®" and "PgMP®" are trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
“PMBOK® Guide” is a trademark of the Project Management Institute, Inc. registered in the United States and other nations.
“Building professionalism in project management®” and "Making project management indispensable for business results®" are registered trademarks of the Project Management Institute, Inc. registered in the United States and other nations.
"PMI Registered Education Provider" and the "PMI R.E.P. logo" are registered marks of the Project Management Institute, Inc.
ITIL® is a registered trade mark of AXELOS Limited
The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited
The Swirl logo™ is a registered trade mark of AXELOS Limited
IT Infrastructure Library® is a registered trade mark of AXELOS Limited
PRINCE2® is a registered trade mark of AXELOS Limited
The PRINCE2 Swirl logo™ is a registered trade mark of AXELOS Limited
BABOK®, Business Analysis Body of Knowledge®, IIBA®, and the IIBA® logo are registered trademarks owned by International Institute of Business Analysis.
CBAP® and the CBAP logo are registered certification marks owned by International Institute of Business Analysis.
Certified Business Analysis ProfessionalTM, EEPTM and the EEP logo are trademarks owned by International Institute of Business Analysis.
The IIBA® chapter logo, IIBA® Associate Sponsor logo, IIBA® Corporate Sponsor logo, IIBA® Industry Sponsor logo, and IIBA® member logo are logos owned by International Institute of Business Analysis.
