Some people seem to be able to say the right thing no matter what the situation or choose the right medium for their message. During this workshop, participants will learn the secrets of effective communication, including building personal credibility, delivering positive and negative messages, improving active listening skills, rephrasing for better relationships, dealing with difficult people, handling negative situations, and constructively resolving conflicts and problem solving.
Upon completion of this course you will gain an understanding of:
Skills practice exercises are interactive, allowing participants to practice what they have learned in a fun, high-energy environment. This workshop uses multiple mediums, including the viewing of a video. You can complete a self-assessment instrument (optional) to learn your own communication style.
Team Building, Personal Development, Communication, and Conflict Resolution
For a more detailed outline, please email us at firstname.lastname@example.org
“This course provided the most insight into a complex subject of any I have attended in a relatively short timeframe.”D. Szicsak Maple Leaf Foods Inc PMP Exam Preparation Workshop
“I would highly recommend this training seminar to other companies/students. I learned a lot of real world applications.”M.Uzelac Baylis Medical Business Etiquette Workshop
“Excellent course, would highly recommend this course to anyone involved with projects or programs.”T. Watts York Regional Police Project Management Fundamentals