Getting Started with ITIL®

The Information Technology Infrastructure Library® is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.

ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organisation can tailor to its needs. ITIL® is published in a series of books, each of which covers an IT management topic.

What are the benefits of ITIL® certification?

  • ITIL® Certification is recognized worldwide.
  • Organizations that have ITIL®-certified staff are considered leaders in IT Service Management (ITSM).
  • The Council/Consulting-Portal’s ITIL course reduces the time to certification by leveraging your experience and focusing only on what you need to know.
  • Studying ITIL® processes and practical case studies prepares each candidate for implementation of ITIL® within their IT organizations.
  • The Certification examination delivered at the end of the class is an approved ITIL® examination.
  • Consulting-Portal’s ITSM practitioners average 20 years of IT experience and bring real-world ITSM implementation experience to the classroom to complement ITIL instruction.
  • ITIL® Foundation training is a pre-requisite to in-depth training for either the ITIL® Practitioner or Service Management training programs.
  • ITIL® training focuses your IT workforce on the many roles they play in delivering those services

Who should get ITIL® certification?

  • Contracting Officers
  • Help Desk Managers
  • Infrastructure Managers
  • Infrastructure Technical Leads

ITIL® is a registered trade mark of AXELOS Limited

The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited

The Swirl logo™ is a registered trade mark of AXELOS Limited

IT Infrastructure Library® is a registered trade mark of AXELOS Limited

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